Customer Service Representative, El Paso (7/13 Start)
$29,640–$29,640 year
Remote · El Paso, Texas, United States
Job Summary
Customer Service Representative role (work-from-home) within 60 miles of El Paso, TX, supporting Progressive Leasing's lease-to-own customer experience. Responsibilities include handling inbound and outbound calls, delivering top-tier support, solving customer issues on lease-to-own experiences, and ensuring a world-class customer journey. Candidates should have strong verbal and written communication, be comfortable with multiple software applications/screens, and maintain a designated quiet home workspace with a wired internet connection meeting minimum speeds. The role includes 4 weeks of virtual training, full-time weekday schedules (with rotating evening/weekend shifts), and a starting compensation of $14.25 per hour. The posting emphasizes high school diploma or GED equivalency, 18+ years of age, and prior customer service or call center exposure. Equipment and benefits are provided, and the company highlights its FinTech affiliations and inclusive culture.
Required Qualifications
- High school diploma or GED equivalent
- 18 years or older
- Customer service experience or call center experience
- Ability to handle inbound and outbound calls
- Excellent verbal and written communication skills
- Computer literate and proficient with multiple software applications/screens
- Wired internet connection with minimum speeds 10 Mbps download and 4 Mbps upload
- Ability to work full-time Monday-Friday with training and shift schedule as specified
Additional Requirements
- Must reside within 60 miles of El Paso, TX
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