Customer Service Representative - Dispatcher
$37,440–$37,440 year
On-siteWarsaw, Indiana, United States
EXPIREDWarsaw, Indiana, United StatesOn-siteFull Time$37,440–$37,440 yearSmall
Full TimeSmall
Job Summary
Answer incoming client phone calls and organize service requests for field technicians. Dispatch HVAC and plumbing crews to their scheduled jobs while keeping both clients and technicians updated on job status. Manage daily tasks to ensure client satisfaction and smooth operations throughout the workday. This role supports Summers Plumbing Heating & Cooling's commitment to 100% customer satisfaction with a friendly, helpful team atmosphere.
Required Qualifications
- Basic computer skills
- Excellent verbal communication skills
- Detail-oriented
- Organized
- Self-motivated
- Ability to work independently
- Ability to adapt to change
- Multitasking ability
- Professional phone presence
- Helpful phone presence
- Outgoing personality
- Friendly personality
Desired Qualifications
- Familiarity with Microsoft Office Excel and Word
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