Customer Service Representative
$35,360–$41,600 year
On-site · Santa Fe, New Mexico, United States
Job Summary
Customer Service Representative at Eldorado Animal Clinic (Destination Pet network): provide welcoming client experiences, answer phones, schedule appointments, manage client communication, support hospital operations, maintain accurate records, and assist with payments. Role emphasizes independent initiative, problem-solving, teamwork, and growth into veterinary support over time; opportunity to grow within veterinary medicine with benefits and growth pathways.
Required Qualifications
- Experience in customer service (veterinary or healthcare preferred)
- Strong communication and problem-solving skills
- A self-starter mindset with the ability to take initiative
- Confidence working in a fast-paced, team-oriented environment
- Strong multitasking and organizational skills
- Professionalism, reliability, and attention to detail
- Comfort with computers and learning new systems
- A desire to grow, learn, and potentially cross-train into veterinary support roles
- Compassion for both pets and the people who love them
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