Customer Service Representative - Deliver Service That Matters.

Answer incoming calls, emails, and customer inquiries with accuracy and efficiency while delivering friendly, professional, and respectful service. Assist with account questions, billing inquiries, and service requests, maintaining and updating customer records in company systems. Troubleshoot and resolve basic issues, escalating complex concerns as needed, and collaborate with internal teams to ensure customer satisfaction. Follow company policies, procedures, and service standards to maintain a positive, team-oriented work environment. This role involves primarily seated work with frequent use of phones and computers in a dynamic, fast-paced setting. Mid Valley Disposal is committed to serving the community and environment.