Customer Service Representative (Danish)
On-siteLarnaca, Larnaka, Cyprus or Limassol, Limassol, Cyprus
Job Summary
Provide high-quality customer support to users via phone, email, and live chat, assisting with account-related, technical, and platform inquiries while troubleshooting issues and guiding solutions. Support users with password resets, payments, and general account management queries, maintaining a professional, customer-focused approach across all interactions. Accurately document customer interactions and relevant case information, escalating complex or unresolved issues to internal teams while meeting defined quality, productivity, customer satisfaction, and attendance targets. Native or fluent Danish speaker (minimum C1) with fluent English and secondary education required; willingness to relocate to and work on-site in Larnaca, Cyprus. Gain experience within a global gaming customer support environment with unlimited performance-based bonuses, relocation package, training, and an international working environment.
Required Qualifications
- Native or fluent Danish speaker (minimum C1)
- Fluent English
- Completed secondary education
- Good computer and technology skills
- Strong communication and customer interaction skills
- Good problem-solving abilities
- Ability to multitask and work effectively under pressure
- Friendly, reliable and customer-oriented approach
- Clean criminal record
- Willingness to relocate to and work on-site in Larnaca, Cyprus
Desired Qualifications
- Previous customer service experience is an advantage
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.