Customer Service Representative (CSR)

The Customer Service Representative (CSR) at Hill Aircraft is responsible for creating exceptional service experiences for guests and communicating with corporate flight departments, flight crews, and high-profile clientele. Key duties include greeting customers, making reservations, managing service requests, processing transactions, and ensuring safety standards are met. Ideal candidates possess strong customer service skills, a passion for the aviation industry, excellent communication abilities in English, organizational skills, and basic knowledge of aviation terminology. A high school diploma or GED is required, along with previous customer service experience and the completion of specific training programs.