Customer Service Representative (CSR) (04626) - 4101 Falls Rd

Domino's Pizza logo
Domino's Pizza
Baltimore, Maryland, United StatesOn-siteFull TimeMid LevelNot SpecifiedEnterprise
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Posted 5 months ago

Job Summary

CSRs greet customers in person and over the phone with a friendly, positive attitude; take accurate food orders and enter them into the POS; assist in food preparation while upholding Domino's quality and safety standards; maintain a clean, welcoming store; handle customer concerns professionally; and collaborate with the team to support operations. The role emphasizes being the face of the brand, delivering energy, and providing great service in a fast-paced Domino's store environment. Ideal candidates are energetic, reliable, possess good communication and people skills, and can navigate basic math and computer tasks; prior customer service or restaurant experience is a plus but not required. The position offers flexible scheduling, opportunities for growth, and employee discounts. This posting notes growth within the company and a chance to develop into leadership roles.

Required Qualifications

  • Must be 16 years or older (18+ may be required for specific tasks or shifts)
  • Great communication and people skills
  • Basic math and computer skills
  • Able to thrive in a fast-paced environment
  • Customer service or restaurant experience is a plus but not required