Customer Service Representative
$25,813–$25,813 year
On-siteVirginia Beach, Virginia, United States
Job Summary
Greet and assist all customers and prospective customers promptly and professionally while maintaining a clean workspace as the first point of contact. Manage incoming phone calls, walk-in business, and written correspondence by directing matters to the appropriate departments. Provide clerical and administrative support to General Managers and Service Advisors, handling receivables, payables, and accounting system entries. This role supports the operations of Crash Champions, the largest multi-shop operator of high-quality collision repair service in the U.S., which also operates the Crash Champions LUXE | EV Certified brand.
Required Qualifications
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily
- Attentiveness and patience
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