Customer Service Representative

Greet and assist all customers and prospective customers in a prompt, professional manner while maintaining a clean workspace as the first point of contact. Manage incoming phone calls, walk-in business, and written correspondence, directing matters to appropriate departments. Provide clerical and administrative support to General Managers and Service Advisors, including handling receivables, payables, and accounting system entries. Balance month-end statements and perform other related duties as assigned. This role supports Crash Champions, the largest founder-led multi-shop operator of high-quality collision repair service across 38 states, which also operates the Crash Champions LUXE | EV Certified brand.