Customer Service Representative

Greet and assist all customers and prospective customers in a prompt, professional manner while maintaining a clean workspace as the first point of contact. Effectively manage incoming phone calls, walk-ins, and written correspondence, directing matters to the appropriate department. Provide clerical and administrative support to General Managers and Service Advisors, including handling receivables, payables, and accounting system entries. Perform other related duties as assigned. This role supports Crash Champions, the largest founder-led multi-shop operator of high-quality collision repair service in the U.S., with locations across 38 states.