Customer Service Representative
$41,662–$46,966 year
On-sitePennsburg, Pennsylvania, United States
EXPIREDPennsburg, Pennsylvania, United StatesOn-siteFull Time$41,662–$46,966 yearServicesEnterprise
Full TimeEnterpriseServices
Job Summary
Obtain vehicle releases from body shops, residences, and other locations while resolving customer inquiries via phone, chat, and email. Answer calls professionally, measure call quality, and use company resources to gather information and offer solutions that meet client needs. Prioritize call resolution and follow-up actions. This role supports internal and external customers as the primary face of Copart, with occasional overtime as needed.
Required Qualifications
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency - MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Bilingual skills a plus
- Occasional overtime as needed
Desired Qualifications
- One year of office support experience in a customer service role preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.