Customer Service Representative
$31,200–$31,200 year
On-siteClarksville, Tennessee, United States
Clarksville, Tennessee, United StatesOn-siteFull Time$31,200–$31,200 yearEntry LevelLarge
Full TimeEntry LevelLarge
Job Summary
Connect with customers to cultivate lasting relationships and process transactions including check cashing, money transfers, and payments. Enter and maintain customer data with precision into a Point of Sale system while managing daily call campaigns and account collections. Perform duties outside the office such as vehicle appraisals, store errands, and community events. Maintain store appearance, security protocols, and vault management procedures. Uphold compliance with all relevant laws and engage in ongoing training. Work a full-time schedule of at least 40 hours per week, including weekends.
Required Qualifications
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail
- Ability to accurately enter data
- Proficiency in using phones
- Proficiency in using POS system
- Proficiency in using Microsoft Office
- Proficiency in using other computer systems
- At least 18 years of age (19 in Alabama)
- Valid driver's license
- Auto insurance
- Personal vehicle to use throughout the workday
- Ability to meet physical demands of remaining in a stationary position, including standing up to 90% of the time
- Ability to move and transport up to 25 pounds
- Ability to move inside and outside of the store
- Ability to operate mechanical controls, such as a keyboard
- Must be available for weekends
- Full-time work schedule
- Regular, in-person attendance
- Minimum of 40 hours per week
- Background check
Desired Qualifications
- Experience in check cashing
- Experience in document verification
- Experience in money order processing
- Prior cash handling experience
- Prior cash drawer/vault management experience
- Bilingual (English/Spanish)
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