Customer Service Representative
$37,960–$37,960 year
On-sitePhoenix, Arizona, United States
EXPIREDPhoenix, Arizona, United StatesOn-siteFull Time$37,960–$37,960 yearEntry LevelHigh School Or EquivalentLarge
Full TimeEntry LevelHigh School Or EquivalentLarge
Job Summary
Connect with customers to cultivate lasting relationships and process transactions including check cashing, money transfers, and payments. Enter and maintain customer information with precision into a Point of Sale system while building new business through daily call campaigns. Assist in account management, collections, and external tasks like vehicle appraisals and store errands. Uphold compliance with company policies and local regulations while maintaining store security and cleanliness standards. Maintain a full-time schedule with regular in-person attendance, including weekends.
Required Qualifications
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail
- Ability to accurately enter data
- Proficiency in using phones
- Proficiency in using POS system
- Proficiency in Microsoft Office
- Proficiency in using other computer systems
- At least 18 years of age (19 in Alabama)
- Valid driver's license
- Auto insurance
- Personal vehicle to use throughout the workday
- Ability to meet physical demands of this position
- Ability to remain in a stationary position, including standing up to 90% of the time
- Ability to move and transport up to 25 pounds
- Ability to move inside and outside of the store
- Ability to operate mechanical controls, such as a keyboard
- Background check
- Full-time work schedule with regular, in-person attendance
- Availability for weekends
Desired Qualifications
- Experience in check cashing
- Experience in document verification
- Experience in money order processing
- Prior cash handling experience
- Cash drawer/vault management experience
- Bilingual (English/Spanish)
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