Customer Service Representative-Clinical (Remote, $15/hour - Nights and Weekends).
$31,200–$31,200 year
Remote · United States
Job Summary
Customer Service Representative-Clinical supporting Providers, Members, and Health Plans via inbound calls and chats in a remote, nights-and-weekends schedule. Responsibilities include handling calls professionally, recording information in ASH systems, looking up caller data, escalating logs, using online resources to provide timely responses, and meeting key performance expectations. Requires high school diploma or GED, about 1 year of customer service experience (inbound call center preferred), basic computer skills, strong verbal communication, and ability to navigate multiple systems. Remote work from home with company-provided equipment; sustained internet connectivity and video participation capability required.
Required Qualifications
- High School Diploma or GED certificate required
- 1 year experience performing customer service duties; inbound call center experience preferred
- Basic computer skills
- Strong verbal communication skills
- Ability to utilize and maneuver in multiple systems during a single interaction
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