Customer Service Representative
On-siteLivingston, Texas, United States
Job Summary
Interact with customers via telephone, email, or in person to provide support, collect and enter orders, and maintain customer accounts. Field questions and complaints, forwarding issues beyond your knowledge to specialists while ensuring appropriate actions resolve customer concerns. Maintain detailed records of inquiries, complaints, or comments and perform other related duties as assigned. This role requires a high school diploma, two years of customer service experience, and proficiency with Microsoft Office. Located in Livingston, TX, this position offers a competitive hourly wage, 401(k) with a 6% match, and comprehensive health benefits.
Required Qualifications
- High school diploma or equivalent
- Minimum two (2) years of customer service experience
- Must be able to lift up to 50 pounds as needed
- Must pass pre-employment screening and background check
Desired Qualifications
- Experience in high-volume phone call settings
- Experience in the oil and propane industry
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