Customer Service Representative
$49,920–$58,240 year
On-siteQuincy, Massachusetts, United States
EXPIREDQuincy, Massachusetts, United StatesOn-sitePart Time$49,920–$58,240 yearSmall
Part TimeSmall
Job Summary
Answer inbound calls, assist with scheduling and service questions, and review daily work orders with strong attention to detail. Support technicians by routing updates and managing real-time communication, while creating follow-ups to ensure nothing gets missed. Assist with collections via text, email, and calls, and maintain accurate notes and internal systems. Help improve workflows and daily operations within a fast-paced environment. This role offers a clear path for growth into leadership or specialized positions at a stable, growing company.
Required Qualifications
- Experience in customer service, admin, or office roles
- Highly organized and detail-oriented
- Ability to multitask in a fast-paced environment
- Strong communication skills (phone + written)
- Tech-savvy and quick to learn systems
- Problem-solver who takes initiative
Desired Qualifications
- Scheduling or dispatching experience
- Pest control, home service, or field-service background
- Collections or account management experience
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