Customer Service Representative - Claims
$48,850–$59,675 year
Hybrid · New Brighton, Minnesota, United States
New Brighton, Minnesota, United StatesHybridFull Time$48,850–$59,675 yearMid LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
Provide day-to-day service and support to clients, including researching and answering claims calls, advising on insurance coverage, processing policy changes, and maintaining relationships with insurance companies. Handle personal lines claims, guiding customers through the process, and ensuring thorough documentation. Must have a high school diploma, two years of relevant experience, a Property and Casualty License, and strong analytical and communication skills.
Required Qualifications
- Two years successful servicing experience with independent agency or equivalent
- Property and Casualty License
- Excellent analytical skills
- Excellent oral and written communication skills
Desired Qualifications
- Working knowledge of insurance agency operations
- Claims handling knowledge
- Familiarity with risk assessment techniques
- Proven automation skills
- Time management skills
- Organizational skills
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