Customer Service Representative
$38,173–$56,872 year
Hybrid · New York City, New York, United States
Job Summary
Customer Service Representative for the NYC DCWP Licensing Division, focusing on reviewing and processing DOHMH license applications, clerical data processing, maintaining records, assisting licensing applicants, and delivering high-volume customer service in person and by phone. Role involves interagency communication, payments processing, and adherence to division policies; supervised intake tasks, with up to 2 days per week remote under the Remote Work Pilot Program. CLERICAL ASSOCIATE - 10251.
Required Qualifications
- A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
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