Customer Service Representative
On-site · Clarksburg, West Virginia, United States
Job Summary
Customer Service Representative at City National Bank (on-site) providing exceptional service as the first point of contact, addressing inquiries, resolving issues, assessing customer needs, and guiding them to suitable banking products. Responsibilities include processing deposits, withdrawals, and transfers; educating customers on self-service options and online/mobile banking; maintaining accurate records in compliance with banking regulations; and collaborating with internal teams to resolve complex issues. Qualifications emphasize strong communication, problem-solving, attention to detail, proficiency with banking software, and the ability to thrive in a fast-paced environment. Benefits include health insurance, retirement plans, and paid vacation; college degree is a plus.
Required Qualifications
- High school diploma or equivalent; college degree preferred.
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