Customer Service Representative
On-site · Staunton, Virginia, United States
Job Summary
Customer Service Representative at City National Bank (on-site) welcomes applicants to join a team delivering exceptional service. The role involves serving as the first point of contact, addressing customer inquiries, identifying customer needs, recommending appropriate banking products, processing deposits/withdrawals/transfers, guiding customers on self-service options, maintaining accurate records in line with banking regulations, and collaborating with internal teams to resolve issues. The position requires strong communication, problem-solving, attention to detail, and proficiency with banking software; college degree is preferred but not required. The role emphasizes delivering professional, accommodating service in a fast-paced banking environment, with opportunities for growth and comprehensive benefits.
Required Qualifications
- High school diploma or equivalent
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