Customer Service Representative
On-site · Saint Albans, West Virginia, United States
Job Summary
Customer Service Representative at City National Bank (on-site) — Provide exceptional customer service by promptly addressing inquiries, resolving issues, and representing the bank professionally. Identify customer needs to recommend banking products and services, process deposits/withdrawals/transfers accurately, educate customers on self-service options and online/mobile banking, and maintain compliant customer records. Collaborate with internal teams to address more complex customer issues and ensure prompt resolution. Qualifications include a high school diploma or equivalent (college degree preferred), strong communication and problem-solving skills, attention to detail, and proficiency with banking software in a fast-paced environment.
Required Qualifications
- High school diploma or equivalent; college degree preferred
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.