Customer Service Representative
$43,680–$52,000 year
On-siteNew Paltz, New York, United States
Job Summary
Coordinate with sales, design, production, accounting, and external suppliers to address packaging needs, quotes, and orders. Craft detailed specs based on customer feedback and generate accurate quotes considering package usage, dimensions, production methods, and lead times. Deliver formal quotes via email and process customer purchase orders with precision while maintaining account details and special requirements. Conduct thorough reviews of your work and that of peers to ensure accuracy. Requires strong organizational skills, mathematical abilities, and attention to detail. Monday to Friday, 8:00 am to 4:30 pm.
Required Qualifications
- Strong organizational skills
- Excellent mathematical abilities, including working with fractions and measurements
- Obsessive attention to detail and a drive for continuous improvement
- Stellar communication skills
- Integrity
- Accountability
- High school diploma or equivalent
- Comfortable working with paper filing systems
Desired Qualifications
- Ideally, you'll have previous experience in business-to-business, customer service, Sales Support or spec building
- Familiarity with resource planning software
- Some college
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