Customer Service Representative
$39,520–$41,600 year
On-siteCarlsbad, California, United States
Job Summary
Greet and thank all customers while conducting accurate point-of-sale transactions for retail and fuel sales. Maintain cash drawer levels, reconcile funds at shift end, and cross-check delivered goods for pricing accuracy. Perform consistent station cleaning of indoor and outdoor facilities, including restrooms, pumps, and car wash areas. Prepare food and hot beverages, monitor ExtraMile and KKC product levels, and restock shelves and coolers. Actively promote store specials and distribute delivered goods throughout the store. Follow safety, security, and quality guidelines while reporting accidents immediately and maintaining neat appearance. Work a variety of hours including early mornings, evenings, weekends, and holidays with rare travel required.
Required Qualifications
- Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters
- Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays
- Strong attention to detail
- Ability to handle challenging situations professionally and exercise exceptional judgement
- Ability to work both independently and in team settings
- Must possess required up-to-date food handling certificates, as required by law (in specific locations only)
- Must be at least 18 years of age or older to work in California and Oregon locations
- Must be at least 21 years of age or older to work in Washington locations
- Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am
- Must be at least 21 years of age or older to work in Management positions
Desired Qualifications
- Cooking/Restaurant experience preferred
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