Customer Service Representative
$35,360–$35,040 year
Remote · Dallas, Texas, United States or United States
Dallas, Texas, United States or United StatesRemoteFull Time$35,360–$35,040 yearEntry LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
Full-time Customer Service Representative role involving support for mental health services via telephonic communication, requiring a high school diploma and strong communication skills.
Required Qualifications
- Strong phone, verbal, written and organizational skills
- Customer focus and strong active listening skills
- Ability to multi-task and manage time effectively
- Proficient with using computers and basic office-based software
- Able to follow written and verbal instructions
- Excellent phone and customer service etiquette
- Ability to ensure quality services to internal and external clients
- Ability to be timely, dependable and reliable
- Possesses computer skills with proficiency in data entry and keyboarding skills
- Able to work in a high-volume and fast paced setting
- Self-motivated, detail-oriented individual with a team player attitude
- Perform job responsibilities without violating ethical, state or federal codes and requirements
Desired Qualifications
- Bilingual (Spanish)
- Previous healthcare or medical office experience
- Working knowledge of Microsoft Outlook, Excel, Word, and EHR
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