Customer Service Representative (Casual, On-Site)
$46,883–$56,264 year
On-siteSquamish, British Columbia, Canada
Job Summary
Run the retail store by taking payments, operating the POS and credit card terminal, and stocking shelves with perishables. Provide excellent service to customers and the public, including selling tax-exempt tobacco and gasoline while ensuring governmental compliance. Maintain shop safety and cleanliness by sweeping, mopping, emptying garbage, and reporting hazards immediately. Handle cash drops, count inventory, check shipments for accuracy, and close out obsolete items. Answer phones professionally, stay calm with difficult clients, and follow all health and safety policies. Work flexible shifts including days, evenings, and weekends.
Required Qualifications
- Must be fluent in English
- Must be flexible of schedule (days/evenings and weekends) and cannot switch to Monday to Friday day shift
- Must provide a valid Criminal Records Check
- Willing to work additional hours as required
- Reliable time and attendance at all scheduled shifts
- Maintain a positive and friendly mental attitude and team player
- Careful handling of cash, inventory, and merchandise
- Helpful and timely support and service to Squamish Nation membership and public
- Accurate and timely reporting of problems, issues and relevant information to supervisors and management
- Reports working sober (free from alcohol or drugs)
- Wears personal protective equipment if required, and ensures it is in good condition
- Reports immediately to supervisor if uncertain about how to perform work safely
Desired Qualifications
- Providing three (3) business references is an asset
- Having a valid BC Driver's License is an asset
- Class 7N may be considered
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