Customer Service Representative
$34,750–$47,250 year
On-site · Ottawa, Ontario, Canada
Job Summary
Customer Service Representative at a BMO branch: provide exceptional service to customers and prospects, identify needs, and offer guidance on financial solutions. Engage in needs-based conversations, refer customers to colleagues as appropriate, process banking transactions, promote digital and self-serve options, and support branch operations. Collaborate with teammates, adhere to risk and compliance policies, stay informed about personal banking products and industry trends, and adapt to changing schedules and channels to deliver a personal banking experience.
Required Qualifications
- No prior experience necessary
- post-secondary degree or certification desirable
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