Customer Service Representative

Customer Service Representative needed for part-time banking role in Springdale, NL. Delivers exceptional service to BMO customers and prospects, identifies customer needs, and provides guidance on banking solutions. Engages customers in needs-based conversations, facilitates referrals to colleagues, and supports financial transactions and inquiries. Encourages use of digital/self-serve options, works collaboratively across branches and channels, and contributes to branch performance and customer experience. May work at multiple branches; schedules vary. Basic knowledge of personal banking products and strong communication, problem-solving, and interpersonal skills are required; post-secondary degree or certification is desirable but not mandatory. Emphasis on risk/compliance awareness and delivering a personal, customer-focused experience.