Customer Service Representative

Customer Service Representative at BMO delivering exceptional banking service in-person in Markham, ON. Responsibilities include identifying customer needs, guiding financial solutions, initiating referrals to colleagues, handling transactions and inquiries, promoting digital/self-serve options, maintaining regulatory compliance, and contributing to branch and market team goals. Emphasizes building rapport, problem-solving, and delivering a personal, helpful customer experience; may involve collaborating across channels and branches. No prior experience required; a post-secondary degree or certification is desirable. Salary range $34,750–$47,250 with potential commissions and benefits; part-time schedule may vary by week.