Customer Service Representative
$39,520–$45,840 year
Remote · Grand Rapids, Michigan, United States or United States
Grand Rapids, Michigan, United States or United StatesRemoteFull Time$39,520–$45,840 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The Customer Service Representative at BlackHawk Industrial is responsible for managing customer accounts, coordinating with suppliers, and providing quality service. The role requires strong communication and problem-solving skills, and at least one year of customer service experience, with a preference for those with industrial field knowledge.
Required Qualifications
- Excellent written and verbal communication skills
- Excellent critical thinking skills
- Diligent and detail oriented
- Ability to manage multiple tasks
- Proficient in basic computer operation
- Ability to learn new software programs
Desired Qualifications
- Experience in cutting tools, abrasives, and MRO areas preferred
- Experience in industrial field, B2B sales and customer service
- Familiarity with Microsoft Office Suite
Additional Requirements
- Potential employees must undergo pre-employment background and drug screening
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