Customer Service Representative - BILINGUAL CHINESE or SPANISH
$39,520–$45,760 year
Remote · Philadelphia, Pennsylvania, United States or New York City, New York, United States
Philadelphia, Pennsylvania, United States or New York City, New York, United StatesRemoteFull Time$39,520–$45,760 yearEntry LevelNo RequirementUnknown
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Unknown
Job Summary
The Customer Service Representative (CSR) is responsible for supporting branch operations and providing excellent customer service. The role involves processing account openings, cross-selling financial products, and ensuring compliance with banking regulations, making it a key position in enhancing customer relations and branch productivity. Requires bilingual communication skills in Chinese or Spanish.
Required Qualifications
- Customer service experience
- Knowledge of bank policies and procedures
- Ability to cross-sell products and services
- Basic understanding of financial services
Desired Qualifications
- Bilingual in Chinese or Spanish
- Strong customer service skills
- Sales experience
- Ability to operate computer terminals and process account activity
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