Customer Service Representative - Best Friends Pet Hotel
$35,360–$41,600 year
On-site · Sudbury, Massachusetts, United States
Job Summary
Customer Service Representative at Best Friends Pet Hotel. Responsibilities include main lobby operations (check-ins/outs, guest visits, tours), answering calls professionally, maintaining cleanliness, scheduling, file maintenance, and data entry. Must be able to lift/carry 40 pounds, stand for eight hours, work evenings/weekends/holidays, and handle dogs in a sanitation-sensitive environment. Requires love of animals and professional demeanor; ability to work both individually and as part of a team; strong communication with management and guests. Education requirement: High School Graduate or Equivalent. Compensation ranges from $17.00–$20.00 per hour in Massachusetts, with potential commissions and additional benefits where applicable.
Required Qualifications
- High School Graduate or Equivalent
- At least 1 year of professional animal experience
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