Customer Service Representative
$47,840,000–$58,240,000 year
On-siteSeattle, Washington, United States
Seattle, Washington, United StatesOn-siteFull Time$47,840,000–$58,240,000 yearHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Greet and assist customers with selections, answer phone inquiries for over-the-phone orders, and process purchase orders, back-orders, and freight quotes. Enter orders, invoice customers, and follow proper pick-up and shipping protocols. Resolve service issues with win/win solutions while maintaining an organized workspace and adhering to safety policies. Multitask effectively to prioritize work within defined company procedures.
Required Qualifications
- High School Degree or equivalent
- Excellent email and computer skills
- Positive attitude
- Excellent and professional phone skills
- Excellent verbal English communication skills
- Detail-oriented
- Self-motivated and proactive willing to take the extra step!
- Demonstrate integrity, professionalism, and perseverance
- Possess a flexible work schedule
- Ability to lift up to 65 lbs.
Desired Qualifications
- Prior customer service experience is a plus
- Bi-lingual in Spanish a plus
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