Customer Service Representative -be the VOICE for our company!
$50,000–$55,000 year
Remote · New York City, New York, United States or US
Job Summary
The position involves performing customer service and general administrative functions as the primary voice for callers. Responsibilities include handling inquiries via phone and email, providing administrative support, and maintaining confidentiality of information. Previous experience in benefits management or customer service is a plus, and this is a full-time role with no travel required.
Required Qualifications
- Strong customer service skills and professional demeanor
- Ability to process paperwork in a timely manner
- Excellent verbal and written communication
- Computer skills including MS Word and Excel
- Team player/support
- Ability to function independently and multi-tasking
- Ability to type 45WPM accurately
- Ability to keep all employee/medical information strictly confidential
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