Customer Service Representative
$40,000–$60,000 year
On-site · Rockwall, Texas, United States
Job Summary
Bacon Plumbing, Heating, Air & Electric seeks Customer Service Representatives to answer inbound calls in a high-volume call center. Key responsibilities include addressing inquiries, providing accurate information about products and services, documenting customer interactions, and maintaining communication through emails and texts. Candidates should have 1 year of customer service experience, excellent communication skills, and the ability to handle difficult customer interactions. Proficiency in basic office applications and a willingness to grow knowledge in Plumbing, HVAC, and Electrical services is essential.
Required Qualifications
- 1 year of customer service experience in a call center or telemarketing role
- Excellent verbal and written communication skills
- Strong problem-solving skills and ability to handle challenging customer interactions
- Ability to work in a fast-paced environment and manage multiple tasks
Desired Qualifications
- Experience with a Plumbing, HVAC, or Electric service provider in any capacity
- Proficiency with computers, CRM software, and basic office applications
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.