Customer Service Representative

Assist clients with inquiries via phone and in person, manage appointment scheduling, and collect payments using various methods. Record cash, checks, and credit card transactions while posting customer payments and accounting for all business deposits. Support internal staff to ensure repair orders are properly closed out and adhere to the service process and cashiering guide. Maintain a friendly demeanor with all clients and utilize excellent judgment when referring clients for additional information. Complete and maintain factory certification and trainings as directed by the supervisor.