Customer Service Representative

Front desk and customer service responsibilities including greeting customers, representing Ashley's brand, processing sales orders accurately and efficiently, managing customer credit applications and financing arrangements, maintaining customer accounts, handling cash per policies, resolving issues and escalating when needed, supporting audits and compliance, preparing routine reports and proper documentation, and collaborating with sales and store teams. Proficiency with POS systems, retail management software, and Microsoft Office is required; the role supports flexible store hours including weekends and holidays.