Customer Service Representative
$33,280–$39,520 year
On-site · Romeoville, Illinois, United States
Job Summary
Customer Service Representative for Ashley Furniture serving as the front-line ambassador, responsible for greeting customers, providing exceptional service across in-person, phone, and email channels, processing sales orders, managing customer accounts and financing, handling cash, resolving issues, supporting audits and compliance, maintaining records and reports, and collaborating with store teams while utilizing POS systems, retail software, and Microsoft Office to ensure a seamless customer experience.
Required Qualifications
- Legally authorized to work in the US.
- At least 18 years old
- High school diploma or equivalent
- 1 year of customer service, office, and/or administrative experience, preferred
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