Customer Service Representative
$35,360–$35,360 year
On-siteCody, Wyoming, United States
Job Summary
Customer Service Representative in the aviation industry, focused on delivering outstanding customer experience. Responsibilities include assisting customers with questions, hotel reservations, directions to local attractions, transportation, coordinating aircraft services (fuel and hangar storage), communicating with team members, educating customers on pricing and programs, and processing customer invoices. Requires strong customer service background and proficient MS Word/Excel skills; must be able to work weekends and potentially overtime or nights. Equal opportunity employer.
Required Qualifications
- Minimum 2 years customer service experience
- High School Diploma or General Education Degree (GED)
- Polished and professional demeanor
- Team player with a collaborative attitude
- Excellent interpersonal and verbal communication skills
- Good working knowledge of MS Word and MS Excel
- Stable job history
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