Customer Service Representative

Act as the first point of contact for internal and external customers by handling incoming phone calls to diagnose problems and determine solutions. Manage daily operations by assisting with service scheduling, processing payments, and updating customer files while connecting via outbound calls to ensure technicians are fully scheduled and accounts are paid. Maintain a professional appearance and utilize problem-solving skills to create a positive experience in every interaction. This role requires a working knowledge of Microsoft Office Suite, a high school diploma, and the ability to work a 40-hour week with minimal overtime as needed. Join a family-owned pest control company serving 12 states, where team members are committed to protecting quality of life.