Customer Service Representative

Act as the first point of contact for internal and external customers by handling incoming phone calls to diagnose problems, schedule services, process payments, and update customer files. Connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. Work within a team atmosphere to meet service center goals, utilizing problem-solving skills to create positive interactions. Requires a high school diploma, Microsoft Office knowledge, and ability to work a 40-hour week with minimal overtime. Join a family-owned pest control company serving 12 states with competitive hourly pay and comprehensive benefits including 11 paid holidays, 401(k) match, and extensive health coverage.