Customer Service Representative
On-siteWesley Chapel, Florida, United States
Wesley Chapel, Florida, United StatesOn-siteFull TimeLicense Or CertificationMedium
Full TimeLicense Or CertificationMedium
Job Summary
Demonstrate excellent relations with clients and pets in the waiting area and exam rooms while exceeding client expectations of service. Handle housekeeping and maintenance tasks, manage record keeping, and perform front office receptionist duties including telephone and computer operations. Maintain friendly, people-oriented interactions and adapt to changing clinic needs as a team player. Work a standard 5-day week from 9:00 am to 5:00 pm with the option to work outside scheduled hours if needed. Some traveling may be required.
Required Qualifications
- Previous experience or training / education in a veterinary facility
- Must be friendly, outgoing, 'people oriented'
- Excellent communication skills
- Must be capable of being cross-trained for front office receptionist duties
- Telephone and computer skills
- Must be a team player willing to learn new techniques, treatments, and accept change
- High school or GED equivalent
- Dependable attendance
- Must be willing to work outside scheduled hours if needed
- Some traveling
Desired Qualifications
- Experience with ezyVet
- Energetic
- Positive
- Upbeat personality
- Takes initiative
- Commitment to the needs of the clinic
- Punctual
- Willingness to teach others and share ideas
- Openness to diversity
- Adaptability to change
- Accountable
- Able to see big picture
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