Customer Service Representative
On-site · Lewiston, Minnesota, United States
Lewiston, Minnesota, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentLarge
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Large
Job Summary
Provide exceptional client service as the first point of contact in a veterinary setting, manage appointments and communications, interact with clients with empathy, assist with billing and records in the practice management system, and support the medical team to streamline patient care and promote available services and products. The role involves scheduling, handling inquiries, triaging questions to the medical team, and helping clients navigate post-visit instructions and online services.
Required Qualifications
- High school diploma or equivalent work experience
- Prior customer service experience
- Excellent communication skills
- Basic proficiency with technology
- Strong organizational skills
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