Customer Service Representative
$45,000–$58,000 year
On-siteKent, Washington, United States
Kent, Washington, United StatesOn-siteFull Time$45,000–$58,000 yearAssociates Degree
Full TimeAssociates Degree
Job Summary
Release Work Orders to the shop, track completion dates, and manage Repair and Purchase Orders for outside vendors and materials. Maintain the Master Schedule based on shop capabilities and customer demand while ensuring all transactions are initiated and completed in the ERP system. Solve complex issues, data mine system reports for improvements, and collaborate across the department. Requires Associate degree or three years of relevant experience.
Required Qualifications
- Must be able to data mine system data for reports
- Associate degree
- 3 years relevant experience
Desired Qualifications
- Experience working with Microsoft Business Applications such as Windows, Office, Teams, Outlook and Pentagon
- Experience working with ERP systems
- Knowledge of Computer Networks
- Strong interpersonal and communication skills
- Excellent organization and administrative skills
- Integrity and leadership skills
- Exemplary customer care skills
- Good analytical and problem-solving skills
- Detail-oriented and multitasking skills
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