Customer Service Representative
$33,280–$41,600 year
On-site · Marietta, Georgia, United States
Job Summary
Customer Service Representative needed to be the voice of All 4 Seasons, delivering top-notch service across phone, email, and chat. Responsibilities include handling a high volume of calls, solving problems across multiple channels, maintaining accurate records, recognizing opportunities to upsell or recommend additional services, and collaborating with technicians and team members to ensure seamless service. The role emphasizes empathy, professionalism, continued product/service knowledge, and a team-focused mindset with opportunities for advancement. The position is based in the Marietta, GA office and offers benefits and potential for commissioned compensation.
Required Qualifications
- 1+ year in a customer service role
- High school diploma or equivalent
- Excellent communication and active listening skills
- Familiarity with ServiceTitan is a big plus
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