Customer Service Representative
$35,360–$39,520 year
On-site · Ormond Beach, Florida, United States or Holly Hill, Florida, United States
Job Summary
Full-Time Customer Service Representative for All Volusia and Flagler Heating and Air. Serve as the friendly first point of contact, handling inbound/outbound calls, greeting customers, scheduling appointments, drafting customer correspondences and service documents, maintaining organized records, and supporting general administrative duties. Participate in Emergency After-Hours Dispatch rotations (additional pay). Requires strong communication, organizational, and multitasking skills; bilingual a plus. Proficient with Microsoft Office, Excel, QuickBooks. Location-based on Holly Hill or Ormond Beach, FL; on-site presence expected.
Required Qualifications
- Prior experience in customer service, administrative, or office support roles
- Strong organizational and multitasking skills
- Excellent verbal and written communication
- Detail-oriented with a proactive attitude
- Comfortable using Microsoft Office, Excel, QuickBooks, and general office software
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