Customer Service Representative

Customer Service Representative at AkzoNobel responsible for efficient order receipt and processing, maintaining customer master data in MDG, handling price/quotations, managing customer contracts, registering orders in SAP, coordinating with logistics, transporters, Finance, and production planning to ensure timely delivery and accurate invoicing. Serves as the primary point of contact for customers to answer questions and resolve complaints, and drives process improvements while ensuring compliance with corporate and site policies, HS&E standards, and cross-functional cooperation between customer service and field force.