Customer Service Representative

Residential Customer Service Representative responsible for handling customer inquiries, scheduling appointments, and resolving concerns; requires excellent communication, teamwork, and ability to thrive in a fast-paced environment. Responsibilities include responding to phone calls, communicating with customers, technicians, and service managers to ensure seamless service delivery, maintaining accurate customer records, scheduling calendars, providing timely feedback to supervisors, and participating in meetings and training; favorable for bilingual Spanish speakers. Work from home option up to two days per week after six months, with on-site duties as part of hybrid arrangement.