Customer Service Representative (47981)
$37,440–$39,680 year
Remote · Des Moines, Iowa, United States or New York City, New York, United States
Des Moines, Iowa, United States or New York City, New York, United StatesRemoteFull Time$37,440–$39,680 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Join a mission-driven team as a Customer Service Representative, supporting life insurance policy members in a hybrid work environment. The role emphasizes problem-solving, customer service proficiency, and effective communication while managing customer inquiries and complaints. Ideal candidates will have strong empathy and experience in customer service.
Required Qualifications
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Strong active listening and problem-solving abilities
- Ability to de-escalate challenging conversations with patience and professionalism
- A calm, empathetic, and customer-first mindset
- Availability to work a hybrid schedule
Desired Qualifications
- Prior experience in customer service (life insurance or call center experience preferred)
- Proficiency with call center tools and multitasking in a fast-paced environment
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