Customer Service Representative - 4063
On-siteCouncil Bluffs, Iowa, United States
Job Summary
Receive deposits, cash checks, and process mail deposits while cross-selling bank products and addressing customer inquiries. Log cashier's checks, reconcile cash drawers, and manage safe-deposit box procedures. Complete account openings and closings for consumer and business customers, including checking, savings, CDs, and HSAs. Obtain necessary information for currency transaction reports and adhere to dual-control security functions. Maintain confidentiality and participate in community activities to promote the bank's image. Willing to travel to other locations for staffing coverage.
Required Qualifications
- HS Diploma or equivalent
- Cash handling experience
- Customer facing experience
- Willing to travel to other locations to cover staffing as needed
Desired Qualifications
- Customer Service
- Attention to Detail
- General Math Skills
- Positive Communication
- Integrity
- Selling to Customer Needs
- People Skills
- Microsoft Windows and Office
- Jack Henry SilverLake software
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