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Midstates BankPosted 1 week ago

Customer Service Representative - 4063

On-siteCouncil Bluffs, Iowa, United States

Full TimeHigh School Or EquivalentSmall

Job Summary

Receive deposits, cash checks, and process mail deposits while cross-selling bank products and addressing customer inquiries. Log cashier's checks, reconcile cash drawers, and manage safe-deposit box procedures. Complete account openings and closings for consumer and business customers, including checking, savings, CDs, and HSAs. Obtain necessary information for currency transaction reports and adhere to dual-control security functions. Maintain confidentiality and participate in community activities to promote the bank's image. Willing to travel to other locations for staffing coverage.

Required Qualifications

  • HS Diploma or equivalent
  • Cash handling experience
  • Customer facing experience
  • Willing to travel to other locations to cover staffing as needed

Desired Qualifications

  • Customer Service
  • Attention to Detail
  • General Math Skills
  • Positive Communication
  • Integrity
  • Selling to Customer Needs
  • People Skills
  • Microsoft Windows and Office
  • Jack Henry SilverLake software

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