Customer Service Representative
On-siteTaguig, Metro Manila, Philippines
Taguig, Metro Manila, PhilippinesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Support global B2B customers across inquiries, orders, deliveries, follow-ups, and issue resolution within the Order-to-Cash journey. Communicate clearly and professionally with customers and internal stakeholders while collaborating with global teams in Supply Chain, Logistics, Sales, and Customer Operations. Apply Lean, Six Sigma, analytics, automation, and AI-enabled tools to drive improvements and work smarter. Maintain a respectful, collaborative culture where teams support each other and celebrate wins.
Required Qualifications
- Fluent in at least one required language
- Proficient in English
- At least 1 year of experience in Customer Service, Customer Support, Order Management, Supply Chain, Logistics, Shared Services, or a related field
- Detail-oriented
- Adaptable
- Curious
- Willing to learn how global business works
Desired Qualifications
- ERP experience
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